At MEesa Jwlry, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review our returns and refunds policy below.

Returns

You may request a return within a reasonable time after receiving your order. Items must be unused, unworn, and returned in their original packaging to be eligible for a return.

Certain items, including customized, personalized, or final sale products, may not be eligible for return.

Return Process

To initiate a return, please contact us at linanguyeneee@gmail.com with your order details. Our team will guide you through the return process.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original payment method.

Refund processing times may vary depending on your payment provider.

Exchanges

If you received a defective or damaged item, please contact us immediately with photos, and we will assist you with a replacement or exchange where applicable.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.